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ERS-Connect OVERVIEW |
WHAT IS ERS-Connect?
ERS-Connect is a chat (instant messaging) program designed to allow ERS Credit Unions and ERS employees to chat with one another using strong AES-256 bit encryption. There is no fear of outsiders seeing the text of your messages. You control who you accept messages from, so you can allow chat with employees of other ERS credit unions or not. Your messages are saved in Message History, which is also encrypted using AES-256 encryption.
COST FOR ERS-Connect
This program is being provided to ERS Linux users at no cost.
THE MAIN WINDOW

Example: Main Window for ERS
The Main Window shows all of the users at your credit union and their current status. (The above example is the window for ERS Employees local network.) When a particular user is logged in to ERS-Connect his or her Username will appear in bold font. Those users who are not currently logged in will appear in a non-bold font.
CHATTING WITH ANOTHER USER
To chat with another user, double click the mouse on their Username in the Main Window. This will open a chat window for you and the user you selected. You may then begin typing your message in the bottom input pane. When you want to send the message, click on the Send button or press the Enter key.

SENDING MESSAGES TO ERS PERSONNEL OR OTHER EXTERNAL USERS
To send a message to ERS personnel, display the ERS-Connect Main Window. Double click on External Users. The External Users window show a list of Locations, which will include ERS and each of the credit unions associated with ERS. Select ERS in the Location field, and you will see a list of all ERS personnel. Select the desired user and click OK.
MESSAGE HISTORY
ERS-Connect maintains a message history of your chat conversations. The number of days history you want saved can be set in the Message History Options window, and history may be disabled altogether.
To display the History window, click on Tools on the Main Window, and then click Message History. You have the option of viewing history for a specified user and date or searching history for keyword(s). You can print an entire history or select only a portion to print.